Contact Resolution provides customized contact services to meet a wide range of your outbound business process needs. We understand the importance of proactively engaging with your customers to build trust and loyalty as you seek a lifetime of customer value. At Contact Resolution, we believe we can help our client's develop that lifetime relationship by utilizing our unique approach to contact services.

Customer Outreach

  • Appointment scheduling
  • Appointment reminders
  • New customer outreach
  • Customer satisfaction surveys

Sales Outreach

  • Lead generation
  • Up-sell
  • Cross-sell
  • Promotion or incentive campaigns

Other Outreach

  • Fundraising
  • Compliance verification
  • Surveys
  • Other Needs

Features

  • Process designed with appropriate return on investment (ROI) considerations
  • Scripted procedures to ensure our service is an extension of your business
  • Bilingual professionals to serve your diverse customer base
  • Predictive and flexible dialing capabilities
  • Customized, personal message delivery for unavailable contacts
  • Industry-specific contact handling procedures to address the unique needs of specialized professions
  • Frequent ROI reporting
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Contact us to take advantage of our proven approach.